FOH Guest Q&A Guide

Every Territory server should be able to clearly answer:

  • What makes Territory different

  • Oure core values

  • Top 3 food recommendations

  • Top 2 cocktails

  • The best wine in each category

  • Dietary accommodation basics

  • Current and upcoming events/promotions

  • Hours of Operation

Menu & Food Questions

• What are your most popular dishes?
Our guest favorites change a little by season, but for brunch, the Shakshuka, Spicy fish tacos (make sure they know its spicy, and Croque Madame are absolute standouts. For dinner, people consistently love the Kashke Bademjoon, the Chilean salmon, and our mussels, Hand Rolled Papardelle and Half chicken.

• What do you recommend?
Always check with the kitchen or supervisor for daily specials and which items we are currently featuring.

• Is this dish spicy?

  • Spicy/noticeable heat: Mussels, Tacos. (medium), Caesar (sub), Avocado Toast (sub), Green Beans (medium), Shakshouka

  • Mild heat: Chicken Sandwich has Fresno Aioli. Artichoke salad has small brushed of spicy tahini dressing.

• Is it vegetarian / vegan / gluten-free?

Vegan:
Green Beans,Grain Bowl, Market Chop, Avocado Toast, Crispy potato, Rosmary fries, Fruit plate.

Vegetarian:
All of the above, plus: Beet Salad, Cauliflower, Green Beans, Mushroom Pasta, Halloumi, Kashke Bademjoon, Spring Artichoke, Artichoke salad, Shakshouka, Dutch baby pancake, Flaming halloumi, Crispy potatoes, Rosemay fries, Foraged mushrooms,

Gluten free: (still considered cross contamination, not good to offer for celiacs)
Chilian Salmon, Half chicken, Wagyu, Scallops, Whipped potatoes, Tuna Nicoise, Grain bowl, Beet salad, Spring Artichoke, Serrano ham and melon, Fish tacos, cream brulee, Artichoke salad, Cauliflower, Rosemay fries, Foraged mushrooms,

Could modify to gluten free but:  Kashke Bademjoon, Burger, Shakshouka, TT breakfast, Market chop, Caesar Salad, Artichoke salad, Avocado toast

• Dairy free:

Tuna nicoise, Market chop, Grain bowl, Spring Artichokes, Tuna tartare, Serrano ham and melon, Bone Marrow, Tuna steak, Avocado toast, Half Chicken.
These dishes can be made dairy-free with modifications:
Steak, French Onion Soup, TT Breakfast, and Shakshouka (made with oil instead of butter).

• What does “farm-to-table” mean here—where do you source from?
We source most of our produce from the Santa Monica Farmers Market and work closely with local farmers.

• Are any dishes good for sharing?
Kashke Bademjoon, Mussels, Ham & Persimmon, Tacos, Tuna Tartare, Halloumi, and all salads.

• What’s good for brunch vs. dinner?
Brunch favorites include Dutch Baby Pancake, Croque Madame, TT Breakfast, Tacos, and the Chicken Sandwich.

• Are portions small or large?
Portions are well-balanced and suitable for a full meal.

• What are the seasonal or limited time?
Current seasonal items include:Spring Artichoke, Artichoke Salad, Beet Salad, green beans, Cauli flower pure and Romanesco.

Many components change seasonally. Dishes such as the Market Chop, Scallops, Serrano Ham & Melon, Grain Bowl will remain on the menu, but their ingredients will change seasonally

 Ingredient & Allergy Questions

  • What ingredients are in this dish? → Refer to the menu matrix.

  • Does this contain nuts, shellfish, or dairy?

  • Is this fish farm raised?

  • Can you accommodate food allergies or dietary restrictions? Always inform the kitchen and supervisor immediately.

 Bar & Drink Questions

• What cocktails are you known for?
Cucumber crushe.

• Are your syrups or mixers house-made?
Yes, all are house-made.

• Can you make drinks not on the menu?
No, we only serve menu cocktails.

• Do you have mocktails?
We offer house-made sodas and shrubs.

• What’s your best brunch cocktail?
Mimosas and watermelon juice are guest favorites.

• Do you have local beer or wine?
Yes, our beers are local from Santa Monica Brew Works. We also feature some California wines.

• What coffee options do you have?
Cappuccino, Latte, Americano, Espresso, Matcha.
All drinks are available decaf with whole milk or oat milk.

• Is drip coffee available all day?
only on Saturday and Sunday brunch

Restaurant & Concept Questions

• What is Terratorry known for?
Farm-to-table cuisine, fresh ingredients, and bold flavors.

When did you open?

April 2025

What was the name of the previous restaurant in this location and what happened to them?

Art’s Table and before that Babalu. They sold the business.

• What does “Terratorry” mean?
“Terra” means earth. The name reflects our connection to the land, our farmers, and the seasons. Terratorry represents the space where food, people, and community come together.

• Are ingredients organic or locally sourced?
Not all organic, but we source locally whenever possible (including farms like Two Peas in a Pod and Weiser Family Farms and many more ).

• Do you change the menu often?
Yes, we update the menu weekly and seasonally.

• Who is the chef?
Culinary Director: Jason Prendergast

Operations & Policies

  • Do you take reservations? → Yes for parties up to 7 you can book online and for bigger party you should call restaurant to make reservations.

  • Is there a wait time? → Possible on weekends

  • Do you have happy hour? → 4:00–5:30 pm

  • Is brunch served every day? → Everyday except Monday (we are closed on Mondays)

  • Are dogs allowed on the patio? → Yes (patio only; water bowls in grass area)

  • Is there Wi-Fi? → Territory Guest | Password: Terra2025

  • Do you validate parking? → No

  • How much do you charge for Corkage fee? → $25 per bottle

  • Do you have kids menu? → We have a few items available for under 12 such as butter and cheese pasta and smashed burger.

  • What days you are open? Every day but Monday

  • When is the last seating? 8pm and kitchen closes at 9:00

 Events & Specials

  • Do you participate in Dine LA? → Yes

  • Do you host private events? → Yes (see website Events page)

  • Do you do cater? → Yes, off-site catering available you can contact manager for further information and details.

  • Do you offer prix fixe menus? → Dine LA and special holidays (Valentine’s, Thanksgiving, etc.)

  • Do you celebrate holidays like Valentine’s Day? → Yes, with a fixed menu

  • Do you do privet event? Yes, we do host private events, and full restaurant buyouts are available. You can submit a request through the Events page on our website, and a member of our team will reach out to assist you with details, pricing, and menu options.

Practical Table Questions

  • Can we order more (bread, Dressing, olive oil, balsamic, cheese) ? → Yes, we’d be happy to bring additional bread. Small side requests are available for a small additional charge. Is that ok with you?

  • Do you charge for extra (ketchup, Mayo, Mustard)? No

  • Can we get extra napkins/silverware? → Yes

  • Can you box this up? → Yes, (always box food away from the table)

  • Can we substitute a side? → Limited substitutions, varies by dish and of course the traffic.

  • How long will food take? → Most dishes 8–15 minutes. Longest: Bone marrow, half chicken, Apple Tart Tatin & Chocolate Soufflé (~25 minutes)