FOH Guest Q&A Guide
Every Territory server should be able to clearly answer:
What makes Territory different
Oure core values
Top 3 food recommendations
Top 2 cocktails
The best wine in each category
Dietary accommodation basics
Current and upcoming events/promotions
Hours of Operation
Menu & Food Questions
• What are your most popular dishes?
Our guest favorites change a little by season, but for brunch, the Dutch Baby Pancake and Croque Madame are absolute standouts. For dinner, people consistently love the Kashke Bademjoon, the Chilean salmon, and our bavette steak.
• What do you recommend?
Always check with the kitchen or supervisor for daily specials and which items we are currently featuring.
• Is this dish spicy?
Spicy/noticeable heat: Mussels, Tacos, Lentils (medium), Caesar( sub), Avocado Toast( sub), Green Beans (medium), Shakshouka
Mild heat: Chicken Sandwich has Fresno Aioli
• Is it vegetarian / vegan / gluten-free?
Vegan:
Grain Bowl, Market Chop, Avocado Toast, Simple Green Salad, Lentils
Vegetarian:
All of the above, plus: Beet Salad, Cauliflower puree, Green Beans, Mushroom Pasta, Halloumi, Kashke Bademjoon
• Can this be made dairy-free or gluten-free?
All salads can be made dairy-free.
These dishes can be made dairy-free or gluten-free with modifications:
Burger, Steak, Tuna, Chicken, Bone Marrow, Tuna Tartare, Ham & Persimmon, French Onion Soup, TT Breakfast, and Shakshouka (made with oil instead of butter).
• What does “farm-to-table” mean here—where do you source from?
We source most of our produce from the Santa Monica Farmers Market and work closely with local farmers.
• Are any dishes good for sharing?
Kashke Bademjoon, Mussels, Ham & Persimmon, Tacos, Tuna Tartare, Halloumi, and all salads.
• What’s good for brunch vs. dinner?
Brunch favorites include Dutch Baby Pancake, Croque Madame, Tacos, and the Chicken Sandwich.
• Are portions small or large?
Portions are well-balanced and suitable for a full meal.
• Is anything seasonal or limited-time?
Many components change seasonally. Current seasonal items include:
Beet Salad, Pomegranate Juice, Pom & Gin Cocktail, Apple Tart Tatin, Butternut Squash Soup, Grain Bowl, Ham & Persimmon, and Market Chop.
Ingredient & Allergy Questions
What ingredients are in this dish? → Refer to the menu matrix.
Does this contain nuts, shellfish, or dairy?
Is this fish farm raised?
Can you accommodate food allergies or dietary restrictions? Always inform the kitchen and supervisor immediately.
Bar & Drink Questions
• What cocktails are you known for?
Rosemary Mirage with buzz button flower.
• Are your syrups or mixers house-made?
Yes, all are house-made.
• Can you make drinks not on the menu?
No, we only serve menu cocktails.
• Do you have mocktails?
Yes, we offer house-made sodas and shrubs.
• What’s your best brunch cocktail?
Mimosas with pomegranate are guest favorites.
• Do you have local beer or wine?
Yes, our beers are local from Santa Monica Brew Works. We also feature California wines.
• What coffee options do you have?
Cappuccino, Latte, Americano, Espresso, Matcha.
All drinks are available decaf with whole milk or oat milk.
• Is drip coffee available all day?
Drip coffee is brunch only.
Restaurant & Concept Questions
• What is Territory known for?
Farm-to-table cuisine, fresh ingredients, and bold flavors.
When did you open? April 2025
What was the name of the previous restaurant? Art’s Table and before that Babalu
• What does “Terratorry” mean?
“Terra” means earth. The name reflects our connection to the land, our farmers, and the seasons. Terratorry represents the space where food, people, and community come together.
• Are ingredients organic or locally sourced?
Not all organic, but we source locally whenever possible (including farms like Two Peas in a Pod and Weiser Family Farms).
• Do you change the menu often?
Yes, we update the menu weekly and seasonally.
• Who is the chef?
Culinary Director: Jason Prendergast
Operations & Policies
Do you take reservations? → Yes for parties up to 8 you can book online and for bigger party you should call restaurant to make reservations.
Is there a wait time? → Possible on weekends
Do you have happy hour? → 4:00–5:30 pm until Feb 10; after that, weekends only
Is brunch served every day? → Friday–Sunday (after Feb 10: Saturday & Sunday only)
Are dogs allowed on the patio? → Yes (patio only; water bowls in grass area)
Is there Wi-Fi? → Territory Guest | Password: Terra2025
Do you validate parking? → No
Is gratuity included? → No
Can we split the check? → Yes
Corkage fee? → $25 per bottle
Are kids allowed? → Yes, kids menu available for under 12
What days you are open? We are closed on Monday, Tuesday-Thursday happy hour and dinner4-9, Friday -Sunday 11-9 and we will be open for lunch Tuesday-Friday starting February 10
When is the last seating? 8pm (it may change depends on foot traffic)
Events & Specials
Do you participate in Dine LA? → Yes
Do you host private events? → Yes (see website Events page)
Do you do catering? → Yes, off-site catering available
Do you host movie nights? → Tuesdays and Sundays; private movie nights available for large reserved groups
Do you offer prix fixe menus? → Dine LA and special holidays (Valentine’s, Thanksgiving, etc.)
Do you celebrate holidays like Valentine’s Day? → Yes, with a fixed menu
Do you do privet event? Yes, we do host private events, and full restaurant buyouts are available. You can submit a request through the Events page on our website, and a member of our team will reach out to assist you with details, pricing, and menu options.
Practical Table Questions
Can we order more bread? → Yes, additional charge
Can we get extra napkins/silverware? → Yes
Can you box this up? → Yes, always box food away from the table
Can we substitute a side? → Limited substitutions, varies by dish
How long will food take? → Most dishes 10–20 minutes. Longest: Apple Tart Tatin & Chocolate Soufflé (~25 minutes)